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In over 45 years in the appliance repair business I have never come across a more responsible company. I have recommended Glen to many of my customers whose appliance could no longer be fixed. Glen and his staff go completely through every appliance that they recondition and replace worn parts with new and test all components. Glen has the best guarantee I have ever seen in the industry. If your appliance is just worn out, call and talk to Glen or Linda, you'll be glad you did.